Information We Collect
When you visit a funeralOne Web site, we capture your IP address, the time and duration of your visit, and the pages your view while on our site.
When you purchase a funeralOne product or service, funeralOne asks you to submit the following personally identifiable information:
Credit card number and expiration date
If you open a shopping cart while on our site, we will place a “cookie” on your computer's hard drive. See information regarding cookies below.
We do not tie your IP address, visit information, and cookie to any personally identifiable information that we may have about you in our database.
We may from time to time ask you to participate in customer satisfaction surveys. If you chose to participate we will tie the information you submit to your personally identifiable information.
How We Use the Information
We use your credit card information solely for the purpose of processing your order, and if you wish, establishing an account for you with funeral One for your convenience in placing future orders.
We use your name and contact information to process your order and maintain our customer licensing and support records. We may also send you e-mail regarding our products and services, and possibly products and services of our affiliates or business partners. At any time you no longer wish to receive our e-mail you may opt out of our mailing list by following the instructions included in our e-mail, by changing your account settings, or by contacting us at [email protected].
We use the cookie we place on your hard drive to enable you to use your account for placing future orders and to customize subsequent visits to our site.
We may use your IP address and page view log to evaluate the effectiveness of our site.
We will use any response you elect to provide to our customer satisfaction surveys to help us improve our site and our products and services.
We Do Not Share your Information Except in Limited Circumstances
funeralOne does not “sell” or otherwise provide its customer contact information to third parties for the purpose of marketing solicitations for non-funeralOne products and services.
funeralOne will not share any of the information it collects about you with third parties except as follows:
- funeralOne's credit card verification service, payment processor, your credit card company, our carrier (for tangible products that are shipped to you), and other companies involved in the payment and delivery process;
- law enforcement agencies or third party fraud investigation/prevention services as necessary for funeralOne to protect its rights or those of others;
- third parties who help us provide products and services to you, subject to a confidentiality agreement;
- a company who acquires all or part of our company.
What is a Cookie?
If you believe we have inaccurate information about you, you may change the information by changing your account settings or contacting us at [email protected].
funeralOne uses 128 bit encryption techniques to protect your credit card information and other sensitive information as it is transferred over the Internet. We have security measures in place to protect your information once it reaches us.
Children's Online Privacy
None of funeralOne's site, products and services is intended for use by or sale to children.
How to Contact funeralOne
If you have a concern about privacy or other issues, please contact us at [email protected].